Our solution

Your next secret weapon

We're shaking up the heating and cooling market. Our all-in-one SaaS platform boosts your business efficiency and supports you with delivering automated billing and top-notch customer interaction. It can easily be implement in your current IT landscape.

Features

Easy to implement and use

We make complex meter-to-cash processes easy to implement and use.

measurement consumption data

Measurement 
& Consumption Data

Imported measurement data is validated to ensure the quality of the invoices, resulting in insightful reports on both individual and project consumption data.

Billing

Billing

Maintain control through billed and unbilled reports. Unbilled reports help users address issues promptly, ensuring a 100% billed report. Easily send out invoices using our default templates.

Payment process

Payment Process

We support both automatic and manual payments, send automated reminders with preset deadlines, and provide a clear overview of customer aging along with outstanding invoices.

contract product management

Contract & Product Management

Contracts consist of one or more costs that are utilized in the meter-to-cash process. Products can have either fixed costs or variable costs based on consumed energy. Set them up at any time.

customer management

Customer Management

As with any company, it all starts with the customer. Easily manage all essential customer information, obtain a clear overview, and easily connect with any CRM system.

customer portal

Customer Portal

With the self-service portal, users can easily manage their moves, explore consumption patterns, access invoices, and adjust advance amounts—all in a few simple steps.

Integrations

Easy integrations

Connect the Zero Friction with any Meter Data Management System, CRM solution, ERP solution or Banking System.

Offering

We are not just another software company

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Created with a clear vision

With extensive experience in energy billing, we have a clear understanding of your challenges. This ensures 100% fit for purpose meter-to-cash solutions.

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Run by Experts

We prove the power of our solution by using our own software in house. This guarantees that we develop the exact product heating and cooling suppliers need.

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Just Easy

We make complex meter-to-cash processes easy to implement and use.

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Predictable all-in pricing

No surprises. Pay as you use our standard solution – including infrastructure, software, development, support, and legislation compliance.

All this with a Robust Security Backbone

With its ISO 27001 certified back-office, the Zero Friction platform offers a strong foundation of security for your peace of mind.

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Industries

We understand your needs

With extensive experience in the energy billing software market, we get the importance of easy to use software for district heating and communal heating. With a vision on bringing affordable, reliable and sustainable energy to everyone, we developed 100% fit for purpose solution. Zero Friction aims to be the go-to billing platform that brings comfort and trust to the heating and cooling market.

District heating and cooling

Do you want excellent customer satisfaction and reliable billing at an affordable cost to serve? Discover why you need easy meter-to-cash processes.

Communal heating and cooling

Looking for a way to simplify invoicing, cash collection and cost allocation? Want to minimize costs and IT complexity, and maximize customer satisfaction? Then we’ve got the perfect solution for you.

FAQ

Quick answers to common questions

How long does it takes to get the Zero Friction platform up & running?

We utilize our own Zero Friction fast-track project methodology for the onboarding of new projects. On average, the project duration is approximately 3 months, though this timeline may vary depending on required integrations and the number of connections, which can impact data migration. Planning and requirements are captured upfront in our proposal document, which includes an overview of the IT landscape and an interface catalogue.

What is the cost of the platform?

Our pricing model consists of two components: a highly competitive one-time implementation cost for the initial onboarding of a new project and a monthly recurring all-in price for the usage of the platform. The monthly all-in price is determined based on the number of connections and users of the platform. As the volume increases, the monthly price per connection decreases.

What are the reporting options?

From within the platform, all data can be exported to Excel. In addition, we offer Reporting. We provide ready-to-use embedded Power BI reports as a reporting-as-a-service option. Alternatively, we can share the prepared data with your data warehouse, allowing you to build your own custom reports using your preferred report builder.

Can we integrate the Zero Friction SaaS solution with our current accountancy software?

The Zero Friction platform offers API management, allowing you to seamlessly integrate your existing applications of choice. Zero Friction can assist you with this integration, or you can utilize your own software supplier or internal IT department.

Say goodbye to frustrations!

Boost your business efficiency with delivering reliable billing and top-notch customer service.

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