Zero Friction Pedia
Welcome to Zero Friction Pedia, your go-to spot for everything you need to know about the heating and cooling industry. Our knowledge hub is crafted to provide you with in-depth articles and valuable insights that help you stay on top of the latest trends, optimize your business processes, and navigate changing regulations.
Highlights
Efficiency & Optimalisation
Why bringing energy billing in-house is easier than you think
November 13, 2024
For many district heating and cooling suppliers, the thought of bringing billing operations in-house make them worry. Concerns revolve around the perceived complexity—managing large volumes of data, staying on top of regulatory changes, and dealing with the burden of manual processes like Excel or the high cost of custom ERP systems. But in today’s rapidly evolving energy landscape, relying on outdated or outsourced billing solutions can create inefficiencies and limit your ability to adapt quickly and stay market competitive.
Comparison of four types of heat companies: municipal, private, cooperative models, and community initiatives
October 30, 2024
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Excel vs. Zero Friction billing software: Which is better for heat data management?
September 24, 2024
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Shaping the future of heating and cooling
Episode 1: Aurélie Beauvais from Euroheat & Power
October 10, 2024
In the first episode of Heat Talks, Aurélie Beauvais shares her insights on the energy transition at Euroheat & Power.
Product & services
Excel vs. Zero Friction billing software: Which is better for heat data management?
September 24, 2024
District heating software makes heat data management and billing easy. See why Excel might not be ideal compared to professional software like Zero Friction
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Why building decarbonization is more than just engineering
June 13, 2024
Building decarbonization: Discover how heating & cooling networks benefit from optimized operational processes
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Heat transition: How energy suppliers can build customer trust
March 28, 2024
Heating and cooling suppliers face transparency challenges in the heat transition. Zero Friction discusses insights from 15 clients on building trust and enhancing customer experience.
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Technologies & Integrations
Excel vs. Zero Friction billing software: Which is better for heat data management?
September 24, 2024
District heating software makes heat data management and billing easy. See why Excel might not be ideal compared to professional software like Zero Friction
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What is a heat network?
July 8, 2024
What is a heat network? Discover how these systems deliver sustainable heating and cooling to buildings, reducing energy waste and emissions.
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Cooling networks: how they work, benefits and differences
July 8, 2024
With rising demand for sustainable cooling, cooling networks offer a solution similar to district heating. Learn how they work, their benefits, and key differences from heating systems.
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Difference between district heating and communal heating
July 8, 2024
What are the differences between district heating and communal heating? Discover their benefits and challenges of cost distribution in communal heating systems.
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Efficiency & Optimalisation
Why bringing energy billing in-house is easier than you think
November 13, 2024
For many district heating and cooling suppliers, the thought of bringing billing operations in-house make them worry. Concerns revolve around the perceived complexity—managing large volumes of data, staying on top of regulatory changes, and dealing with the burden of manual processes like Excel or the high cost of custom ERP systems. But in today’s rapidly evolving energy landscape, relying on outdated or outsourced billing solutions can create inefficiencies and limit your ability to adapt quickly and stay market competitive.
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Comparison of four types of heat companies: municipal, private, cooperative models, and community initiatives
October 30, 2024
Explore four types of heat companies - municipal, private, cooperative, and community models - with customer cases for each
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How high quality measurement data impacts district heating
September 3, 2024
Discover how high quality measurement data enables accurate monitoring, optimized distribution and increased customer satisfaction for district heating.
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What is a heat network?
July 8, 2024
What is a heat network? Discover how these systems deliver sustainable heating and cooling to buildings, reducing energy waste and emissions.
Read article
Customer oriented & Security
How high quality measurement data impacts district heating
September 3, 2024
Discover how high quality measurement data enables accurate monitoring, optimized distribution and increased customer satisfaction for district heating.
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From heat meter to payment: what happens to end user data?
July 8, 2024
Heat networks play a major role for sustainable energy. From meter to payment, data is critical to daily operations. Discover what happens to it after collection
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Heat transition: How energy suppliers can build customer trust
March 28, 2024
Heating and cooling suppliers face transparency challenges in the heat transition. Zero Friction discusses insights from 15 clients on building trust and enhancing customer experience.
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How to improve end customer experience to accelerate the heating transition
April 12, 2023
Discover how digital transformation enhances customer experience to accelerate the heat transition.
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Legislation & Transparency
Understanding UK heat network regulations: An overview
September 26, 2024
Get an overview of UK heat network regulations, including Heat Trust standards, Ofgem rules, and the Heat Network (Metering and Billing) Regulations.
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From heat meter to payment: what happens to end user data?
July 8, 2024
Heat networks play a major role for sustainable energy. From meter to payment, data is critical to daily operations. Discover what happens to it after collection
Learn more
Heat transition: How energy suppliers can build customer trust
March 28, 2024
Heating and cooling suppliers face transparency challenges in the heat transition. Zero Friction discusses insights from 15 clients on building trust and enhancing customer experience.
Learn more