Zero Friction Pedia

In the district heating and cooling sector, companies often position themselves as either B2B-focused, managing connections with other businesses, or B2C-focused, delivering directly to end consumers. However, as the industry evolves quickly, the lines between B2B and B2C are blurring. Whether you're focused on businesses, consumers, or both, it is important to choose the right tools you need to handle both types of connections as effortlessly.

Implementing new software often comes with challenges, especially for companies with complex IT environments. Traditional software implementations can be time-consuming, complicated, and disruptive to daily operations. But at Zero Friction, we take a different approach. Our Fast Track Implementation methodology is designed to make onboarding simple and intuitive at a predictable cost. With Zero Friction, you're not just getting a powerful platform – you're getting an easy and efficient track to integration.

District heating software makes heat data management and billing easy. See why Excel might not be ideal compared to professional software like Zero Friction.

Discover how more than 80 heat suppliers manage their heat network more efficiently through smart billing and meter data systems.

In the district heating and cooling sector, companies often position themselves as either B2B-focused, managing connections with other businesses, or B2C-focused, delivering directly to end consumers. However, as the industry evolves quickly, the lines between B2B and B2C are blurring. Whether you're focused on businesses, consumers, or both, it is important to choose the right tools you need to handle both types of connections as effortlessly.

Learn how in-house energy billing solutions keep district heating and cooling suppliers competitive—no more Excel or costly ERP systems.

Explore four types of heat companies - municipal, private, cooperative, and community models - with customer cases for each.

Discover how high quality measurement data enables accurate monitoring, optimized distribution and increased customer satisfaction for district heating.

When working internationally, especially in markets like Belgium and the UK, ensuring compliance with data protection laws is essential. Both regions have robust frameworks to safeguard personal data, requiring organizations to align with regulations like the General Data Protection Regulation (GDPR) in the EU and its UK counterpart, the Data Protection Act 2018.

When you purchase a product or service in the UK, consumer protection laws are in place to make sure customers are treated fairly and shielded from issues like fraud or data misuse. For heating and cooling suppliers, these laws add an extra layer of responsibility, ensuring that customers are well-informed and secure. Here’s a quick overview of the essentials in UK consumer protection and how it might relate to your heating and cooling services.

Get an overview of UK heat network regulations, including Heat Trust standards, Ofgem rules, and the Heat Network (Metering and Billing) Regulations.

Heat networks play a major role for sustainable energy. From meter to payment, data is critical to daily operations. Discover what happens to it after collection.